Staffing and training: how we select and train our staff


We recruit staff who show empathy and compassion to others with a desire to promote independence, choice and control whether supporting children, young people and older people.

As staff will be dealing with vulnerable people we undertake enhanced Disclosure and Barring Service Checks (DBS), previously Criminal Records Bureau (CRB) checks) and follow a comprehensive recruitment procedure before employing applicants.

For those who join us without relevant qualifications, we support them to enroll on to a QCF Diploma in Health and Social Care or other suitable courses, following their engagement. 

We firmly believe that it is important to find out if our prospective staff are passionate about working with you - our service users - in a personalised way. Although we believe that relevant qualifications matter, they do not mean anything without the right attitude towards care and support for the vulnerable. 

We are keen to support young apprentices who show a passion for working in social care.

An apprenticeship is a real job with training so you can earn while you learn and pick up recognised qualifications as you go. You can apply if you live in the UK, are over 16 and not in full-time education. They take between one and four years to complete.

Key benefits of an apprenticeship: earn a salary; get paid holidays; receive training; gain qualifications; learn job-specific skills.

We also encourage volunteering with us. Whichever the means of entry, we offer good career progression within our organisation.

Our support workers speak a range of languages: information available on request

DBS Checks


Nissi Home Care is registered with the Disclosure and Barring Service as an umbrella body.

We can provide DBS checks to any organization or individuals in a professional, cost effective and in an efficient way.

Our services include

  • Guidance on how to complete DBS application forms
  • Comprehensive guidelines
  • Do’s and Don’ts of completing the application form
  • DBS Adult First Check
  • Advice on handling disclosure information.


Training is a key aspect for creating a confident workforce. All our staff (including non-care staff) undertake the mandatory Skills for Care Induction Standards course when recruited to the job and following an annual training needs analysis, are provided with refresher training. Staff are supported to pursue the new QCF Diploma in Health and Social Care.

All our support workers have annual appraisals together with ongoing supervisions, and training to include specialist needs.

We train all our support workers in the critical issues arising from caring for vulnerable individuals:

  • first aid awareness
  • person-centered care
  • makaton, spell
  • autism spectrum disorders
  • safeguarding and Child Protection
  • supervised – contact report writing
  • confidentiality
  • dignity in care
  • outcomes-based support planning
  • outcome-based monitoring
  • health and safety
  • moving and handling
  • medication
  • safeguarding adultsdementia
  • fire safety
  • food hygiene
  • infection control